From First Tour to Long-Term Loyalty: Designing the Family & Staff Lifecycle Journey
Date
Thursday, October 15, 2026
Time
6:00 PM UTC2:00 PM EDT1:00 PM CDT11:00 AM PDT
Length
90 minutes
Price
Free
Audience
Program leaders, directors, and owners
Scope
K-12
Grade band
Not stated
Certificate / CE credit
Not mentioned
Recording
Not announced
Members only
No
Speakers
Not listed
Melissa Blotter shows how to intentionally design the full family and staff lifecycle, from the first tour onward, so that every interaction builds retention and loyalty.
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