Project Managed, People Ignored: Why Change Fails

Part of the Best of CoSN Webinar Series. This session makes the case for embedding change management into every phase of project leadership. Participants learn to move beyond Gantt charts and vendor checklists by applying Kotter's 8-Step Change Model, Lichtman's Change Prediction Tool, and the SCARF model, and leave with tools to map readiness, frame change narratives, and lead initiatives that stick.